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About Us

Who we are

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Cloister's Flooring America is locally owned and operated by regional experts. By shopping at Cloister's Flooring America, you’re supporting your community, and you’ll enjoy personalized service that you won’t find elsewhere.

Cloister’s Flooring America

Image Alt TextAt Cloister’s Flooring America, we are here to make your flooring dreams become a reality. We take the time to listen to your performance needs and design preferences to help you find the floor that is best for your home or business. We carry a large selection of tile, carpet, hardwood, laminate, luxury vinyl, and more! With so many flooring options, you are sure to find a flooring that fits your space and needs. We look forward to meeting you at our Lititz, PA location!

 

Cooperatives for a better worldAs part of America’s leading flooring retail group, our 500-store nationwide buying power will always guarantee you low prices on thousands of carpet, hardwood, luxury vinyl, laminate, and tile flooring types as well as other options backed by some of the most solid warranties in the flooring industry. Every Flooring America store is locally owned, so we can also guarantee a unique level of personal service. Our goal is to ensure you are completely satisfied with your flooring purchase and find exactly the type of flooring that you are looking for.

Contact us today to learn more about our flooring selection, extensive services, and more. We proudly serve customers throughout Lititz, Hershey, Elizabethtown, Reading, and Marietta, PA, as well as the surrounding communities.

Professional Flooring Installations & In-Home Measurements

Image Alt TextTrust us to install your new flooring so that it is done perfectly and on your schedule. When customers work with us to install their floors or perform in-home measurements, we work to assure that there are no interruptions to your service and that it is done quickly and professionally. Cloister’s Flooring America’s employees make a difference in your design project and were there for you every step along the way. Our team of in-house flooring experts is trained and certified to make sure you are getting the right products at a competitive price. Our installers are well equipped with the latest technology, tools, and training to give you the flooring that you’ve always dreamed of! They are trained to install all types of flooring from carpet to hardwood and everything in between. 

All of our installations are backed by our Ultimate Confidence Guarantee. This guarantee is our unique promise to you that if you are unhappy with the flooring we’ve installed, you don’t have to worry. Contact us within 30 days of your initial installation and our team will replace your flooring with a similar product at no additional cost to you.

Versatile Flooring Options

Picking new floors doesn’t have to be a challenging or costly home-makeover project. Flooring coverings are our specialty, which is why you can feel confident that you are receiving first-class service from start to finish. We are happy to guide you every step of the way - from selection to installation. We offer endless varieties of flooring styles, and colors to select from, including the following products from top manufacturers: 

Professional Flooring Installation

Our goal is to ensure you choose the right floors that can be installed in your home or business. We recommend professional installation so that your floors have a flawless finish that lasts. At our flooring store, we are happy to offer complete installations for each of our products. Our certified contractor completes your installation to the highest standard that promises beauty and functionality. With our reliable crew on the job, your project is completed correctly the first time. We also offer our Ultimate Confidence Guarantee for you. What does that mean? It means that we have complete confidence in the work we provide, as well as our products. If you ever have an installation-related problem in the future, we’ll fix it for free.

Contact us today for flooring sales and service. We proudly offer a complete range of flooring options for customers throughout Lititz, Hershey, Elizabethtown, Reading, and Marietta, PA, and the surrounding areas.

Additional Products 

  • Backsplash Tile
  • Cabinetry
  • Carpet
  • Carpet Padding
  • Carpet Remnants
  • Countertops
  • Custom Area Rugs
  • Hardwood Flooring
  • In-Stock Product
  • Laminate
  • Luxury Vinyl
  • Natural Stone Tile
  • Tile 
  • Wall Tile
  • Window Treatments

Services

  • Cabinet Installation
  • Commercial Installation
  • Countertop Installation
  • Custom Backsplashes
  • Custom Stair Runners
  • Custom Tiled Showers
  • Financing
  • Hardwood Refinishing
  • Heated Flooring Systems
  • In-House Installers
  • Interior Design Services
  • Kitchen & Bathroom Design
  • Moisture Testing
  • Residential Installation
  • Shower Systems
  • Window Treatment Installation

Marcus & Joan Kline

Owners




 

It began with a summer job as a flooring installer in 1993. In 2000, Marcus, with his wife Joan, became the owners of Cloister Flooring.They are thankful to have had the opportunity to serve the community in which they live. They have enjoyed growing the business and creating job opportunities for their employees. As their business has grown, so too has their family. Along with their children, Caleb, Reese, and Mallory, they cherish time spent together, especially in the outdoors hunting, hiking, fishing, camping, or just hanging around their swimming pond. They are active members of their church congregation at Middle Creek Church of the Brethren.

Marcus and Joan promise each and every customer that Cloister's Flooring America will conduct business with honesty and integrity. Together with their team, they will make every effort to provide customers with an exceptional experience. They look forward to serving you!

 

Sales Team

Matt Weaver

Sales Manager

Matt has a wealth of knowledge and expertise with over 20 years of experience in the flooring industry. In his role as Sales Manager he is responsible for sales department growth, training and goal setting. He specializes in contract sales including commercial, builder, remodeler, and senior living accounts. His work life blends seamlessly into his spare time as he is passionate about woodworking and home remodeling projects. He and his wife, Krista, have four children.

 

James Duty

Certified Sales Professional

As a Certified Sales Professional and Manager of our Lititz showroom, James enjoys helping customers find the right flooring for their home or business. Customers appreciate his approachability and his wealth of knowledge and insights, which spans 21 years of industry experience. James enjoys staying active when not at work, especially when it’s a family outing on bikes with wife, Vanessa, and kids, Emma and Everett. Running, hiking, and traveling also top his list of favorite pastimes.

 

Molly Boody

Sales Associate/Designer

Molly manages our Ephrata showroom and greets customers with readiness and creativity to help them find the perfect flooring for their lifestyle and budget. She has a degree in design and has over 15 years of experience with Cloister. She shares life's adventures with her husband, Troy, and their two children, Sam and Emily. Their rescue pups, Marty and Hazel, add to the laughter and craziness of their household.

 

Reggie Weaver

Sales Associate

Installation experience coupled with sales experience give customers added value and insight when working with Reggie. He finds that his installation background allows him to think through how a project will go while estimating and working through details with customers. When he's off the clock, Reggie enjoys spending time with his wife and two children, watching and playing sports, hunting, and working on home improvement projects.

 

Marc Lescoe

Contract/Commercial Sales

Marc focuses on meeting the needs of our contract and commercial clients and looks for new opportunities to serve this sector. Quality control and customer satisfaction are what drive Marc every day. Previously, he oversaw our Installation Team, ensuring comprehensive training for our installers, thorough job preparation, and exceptional customer service during and after installation. Outside of work, he is happiest spending time with his wife, Kimberly, and any or all of his 4 children--Shiron, Tucker, Kayli, and Corrie--and grandson, Bennett. A sports enthusiast, he is a passionate fan at his kids' sporting events and a long-time, committed coach of Cocalico basketball.

 

Keith Mueller

Sales Associate

With 20 years experience in the flooring industry Keith enjoys walking customers through the entire process from start to finish. He loves seeing their excitement at the finished project. In his free time, Keith likes spending time with his family, especially his new grandson. He and his wife, Kris, enjoy riding their motorcycle and adventuring to new places.

 

Design Team - Invision Designs

Amanda Voloshin

Interior Designer

Cloister customers appreciate how Amanda simplifies the material selection process while keeping in mind the big picture of how everything flows together--from flooring to cabinetry, wall tile, and paint colors. Her past experience includes room set designing for companies such as Delta Faucets, Behr Paint, and MasterBrand Cabinetry. She has a flair for designing custom tile layouts and incorporating functional accents such as window treatments and area rugs. Outside of work, Amanda and her husband enjoy taking road trips and make new destinations a yearly goal.

 

Robin Pontz

Interior Designer

Robin is excited to be part of the Cloister Design Team! Her creative passion spans over 20 years in the design/construction field with an emphasis on custom cabinetry. Give her patterns, colors, finishes, and textures and watch her create stunning interiors that always delight. Whether it’s one room or an entire home, Robin pulls all the details together giving clients a full-service design experience. In her spare time, Robin is a dedicated volunteer for hospice. She enjoys gardening and spending time with family and friends.

 

Craftsmen

Barry Ruoss

Installer

There probably isn't a flooring challenge that Barry hasn't conquered. With over 32 years of installation experience, he has amassed a skill set that is invaluable to the Cloister team. He holds Certifications from Armstrong Flooring and The International Certified Flooring Installers Association. When he's not at work he enjoys hunting, fishing, and mechanics.

 

Danny

Installer

Carpet, vinyl, wood, and laminate installations are all in Danny's wheel house. He has over 4 years of installation experience and has completed Mohawk Carpet Training. Before moving to the United States, he worked as an office assistant and teacher in Thailand. In his free time he enjoys drawing and painting. He and his wife, En Ku Than, have 2 daughters.

 

Behind the Scenes

Josh Nolt

 

Getting his foot in the door as a teenager turned out to be the first step in a career with Cloister Flooring for Josh. He recalls washing the Cloister trucks back in the day, but these days he enjoys scheduling installation jobs and serving as our project and safety manager. Four kids, a farm with a few animals, and serving as a part-time EMT keep Josh's weekends equally busy!

 

Tracy Nolt

 

As a Cloister team member for over 20 years, Tracy works diligently behind the scenes crunching numbers and determining material needs for commercial and new construction jobs. Blueprints, measurements, and calculations are part of her busy days. As a mother, she is kept on her toes by her daughter, 3 dogs and cat. She and her husband enjoy camping and spending time with family and friends.

 

Donna Hirneisen

 

Donna has over 10 years experience in the flooring industry. Her job responsibilities include inventory, purchasing and billing functions. Her life outside of work is just as full with her husband, 2 daughters, and 2 Rottweilers, Jack and Luke. She loves watching her daughter play soccer, the competition of a good card game, and the gift of some R&R in Myrtle Beach, SC.

 

Diane Lechlitner

 

Diane works part-time for Cloister and has been a team member since 2004. She assists with banking and accounting functions and is quick to tell you, “It’s a great place to work!” In her free time she enjoys 4-wheeling, reading and spending time with her family. Diane has been married to Dave for 31 years. They have 2 adult children, 2 grandkids, and a 9-year old Weimaraner named Riley. 

 
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Proud To Be Locally Owned

When you support a store that is locally owned and operated like ours, you know that we understand your needs better and will take care of you at every step. You know you can trust us with your home improvement projects because your neighbors have — just read their reviews.

Empowering Communities

We’re proud to be part of a strong cooperative that invests in our community, sustains family businesses, bolsters our local economy, and supports friends and neighbors.

Start your project today.

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We Provide A Better Shopping Experience.

By coming together, local Flooring America stores are also able to benefit their customers with resources they wouldn’t have individually. They have access to an extensive selection of the finest flooring available, including hardwood, carpet, luxury vinyl, tile, laminate and more. Incredible buying power makes it possible to offer these high-quality floors at surprisingly affordable prices.

Products Offered At This Store

Our Location

Cloister Flooring America

701 South Broad Street
Lititz, PA 17543


Monday

9:00AM - 5:00PM

Tuesday

9:00AM - 7:00PM

Wednesday

9:00AM - 5:00PM

Thursday

9:00AM - 7:00PM

Friday

9:00AM - 5:00PM

Saturday

9:00AM - 2:00PM

Sunday

Closed